Previous - Manufacturing Processing Areas
Customer Related Systems were categorized into the following functional areas :
Sales Systems further sub-divided into Sales Forecasting, Sales Orders, Despatches and Returns.
Customer Accounting for Money and Materials for Documents and Events such as Customer Orders, Dispatches, Returns, Billing and Payments.
Other Customer Related Information Systems in the areas of
Marketing
Contacts Management
Secondary Sales (Channel Partners Onwards)
Customer Relationship Management (CRM) and Other Systems.
Individual Customer Specific Business and Technology Elements were proposed to be identifed in the following areas :
Business Documents, Business Events, Business Rules & Specific Technologies Used.
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Some of The Customer Related Functional Areas are shown below :
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Terms and Symbols Used In the Visuals
Customers - Entities to which the Customer sold their Finished Products
Consumers - People who actually consumed the Marine / Sea Food Products
Circles - Indicate Processes or Methods
Arrows - Single-Line and Single Direction indicate Flow
Materials are Identified by Cylindrical Shapes in the Visuals. They are further Categorised as follows :
RM - Raw Materials
WIP - Work In Process
Waste - Waste Generated From the Production Process
Bye - Bye Products
FG - Finished Goods
For a Complete Overview Diagram of the Above Requirements in all the Functional Areas, please click here.
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