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" Customers = Cash Flows "

ERP Consulting - Brief Customer Studies


Down Arrow Industry/Business Segment - Manufacturing - Process

Marine Sea Food Processor / Manufacturer

ERP Based Integrated Information Systems for

Global Organizational Supply Chain Operations - Customer Related Areas




(c) Kaytek 2005 Overview of Proposed Integrated Information Systems in Global Organizational Supply Chain for a Marine / Sea Food Processor Manufacturer - Top




(c) Kaytek 2005 Overview of Proposed Integrated Information Systems in Global Organizational Supply Chain for a Marine / Sea Food Processor Manufacturer - 3 Main Areas
(c) Kaytek Copyright Notice Left(c) Kaytek Copyright Notice Left

Gray Arrow Previous - Manufacturing Processing Areas


Down Arrow Customer Related Systems were categorized into the following functional areas :

Sales Systems further sub-divided into Sales Forecasting, Sales Orders, Despatches and Returns.

Gray Arrow Customer Accounting for Money and Materials for Documents and Events such as Customer Orders, Dispatches, Returns, Billing and Payments.





Other Customer Related Information Systems in the areas of

Gray Arrow Marketing

Gray Arrow Contacts Management

Gray Arrow Secondary Sales (Channel Partners Onwards)

Gray Arrow Customer Relationship Management (CRM) and Other Systems.

Individual Customer Specific Business and Technology Elements were proposed to be identifed in the following areas :

Gray Arrow Business Documents, Business Events, Business Rules & Specific Technologies Used.



Down Arrow Some of The Customer Related Functional Areas are shown below :


(c) Kaytek 2005 Overview of Proposed Integrated Information Systems in Global Organizational Supply Chain for a Marine / Sea Food Processor Manufacturer - Production Areas


Down Arrow Terms and Symbols Used In the Visuals


Gray Arrow Customers - Entities to which the Customer sold their Finished Products

Gray Arrow Consumers - People who actually consumed the Marine / Sea Food Products


Gray Arrow Circles - Indicate Processes or Methods

Gray Arrow Arrows - Single-Line and Single Direction indicate Flow


Down Arrow Materials are Identified by Cylindrical Shapes in the Visuals. They are further Categorised as follows :

Gray Arrow RM - Raw Materials

Gray Arrow WIP - Work In Process

Gray Arrow Waste - Waste Generated From the Production Process

Gray Arrow Bye - Bye Products

Gray Arrow FG - Finished Goods





For a Complete Overview Diagram of the Above Requirements in all the Functional Areas, please click here.








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Updated on 7th April 2009.
Posted on 8th February 2005.

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