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  Walk The Walmart Way ?  Kaytek IT Consulting Perspectives |
Consulting
Technology
Walmartization of IT Services
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Walk The Walmart Way ? Kaytek IT Consulting Perspectives |
| WALMART is a global Multi National Retail Giant operating in many countries around the world. It has successfully brought about rapid changes in the retail market place by it's unrelentless focus on customer delight, continous cost cutting and Every Day Low Pricing Philosophy. This is done using advanced proprietary supply chain management techniques and large scale computerized operations. What is Walmartization ? In a flat virtually connected world where competition in the IT services industry is global, Kaytek visualises the entire range of IT Services being Walmartized namely IT Consulting, IT Operations (including IT Hardware Services), IT Software Design and Development and IT Education. This means using WALMART like strategies to : Continously Lower Customer's IT Costs. Broad Width and Depth of IT Services. Cheerful Customer Experiences & Delight. Global Scalability via IT-Leveraged Internal Operations. |
IT Companies should try emulate some of Walmart's best practices for global industry leadership. |
In February 2004, the idea of Walmartization of IT Services was publicly mentioned first by Kaytek Director in the following articles :
" Willing, Waiting, In-The-Wings Walmarts ? "
"May the Force Be With You"
" Developing Software is Not Rocket Science, or Is it ?"
 We did predict the future....Six months later, the CEO of one of India's Top 3 IT Sofware Services Giants spoke of his organization as the WALMART of Global Software Services from India in the Business Today Issue of August 2004. Find Out - More predictions for the Indian IT Industry. |
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